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Accelerating Process Culture
It seems like distant past when big companies rely on individual heroes to facilitate process initiatives. They are long-service employees who became the experts of how things and processes work in the...
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Achieving the Highest Level of Process Culture Maturity
Last August 13, I published an article entitled “Accelerating Process Culture” which talked about the four different levels of process culture maturity in a company. There are two underlying criteria...
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Incremental Change vs. Radical Improvement
Building an engine that generates a steady stream of innovations in processes, technology and product development is difficult, but companies that are able to do it, differentiate themselves from...
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Project Management Discipline – Key Component of Any Business Process Initiative
The project that I am currently involved in has been very successful. Unfortunately, I can’t give you many details about it, except that the team is tasked to implement a new business model. It...
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IT Team Culture and Branding (Branding IT Organization Part II)
Branding IT Organization Part I talked about branding in general and how IT branding is linked to the Process Culture maturity of an IT organization. This time, I will further define the concept of IT...
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Facets of High Quality IT Services (Branding IT Organization Part 3)
In Part 1 of this series I talked about branding in general and how IT branding is linked to the Process Culture maturity of an IT organization. In Part 2, I listed the different rewards IT...
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How IT Leaders Transmit and Embed Culture
The group’s culture provides structure and meaning to its members—in many ways it controls members’ interactions with one another and with external parties. In this post, this concept is applied in...
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Stories and Leaders
The senior vice president of the shared service organization that I work with is retiring after 25 years of service to the company. In a farewell gathering last week to honor his years of service and...
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